Terms and Conditions

Effective Date: April 1, 2025
Last Updated: April 1, 2025

Welcome to Randomly Something (the “Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, randomlysomething.com (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. Definitions

  • “Website” refers to randomlysomething.com, including all pages, content, and services offered through it.
  • “User,” “you,” or “your” refers to any visitor, customer, or individual accessing the Website.
  • “Products” primarily refers to the music and festival/concert T-shirts and then any other random products on any variations available for purchase on our Website.
  • “Services” includes the sale of Products and any other digital services provided through our Website.

2. Eligibility

By using this Website, you confirm that:

  • You have the legal capacity to enter into a binding agreement.
  • You will comply with all applicable laws and regulations.

3. Orders & Payments

3.1 Placing an Order

When you place an order on our Website:

  • You agree that all information provided (e.g., name, address, payment details) is accurate and complete.
  • You confirm that you have the legal right to use any payment method provided.
  • Orders are subject to availability. We reserve the right to cancel or refuse any order for any reason, including suspected fraud.

3.2 Pricing & Payment

  • All prices on our Website are listed in Dollars ($) or your local currency (if applicable).
  • Prices include VAT where required but exclude shipping costs, which are calculated at checkout.
  • We accept Stripe, PayPal, and major credit/debit cards as payment methods.
  • We reserve the right to change prices at any time without prior notice.

3.3 Order Confirmation & Shipping

  • Once your payment is processed, you will receive an order confirmation email.
  • Shipping times vary based on location and carrier availability. Estimated delivery dates are not guaranteed.
  • We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.

4. Returns, Refunds & Exchanges

4.1 Return Policy

We accept returns within 14 days of receiving your order if the Product:
✅ Is unused, unworn, and in its original packaging.
✅ Has no visible signs of wear, damage, or washing.

To initiate a return, contact us at 📧 support@randomlysomething.com with your order details.

4.2 Refunds

  • Once we inspect the returned item, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable, except for defective or incorrect items.

4.3 Exchanges

  • Exchanges are allowed only for defect issues and are subject to availability.
  • The customer is responsible for return shipping costs unless the exchange is due to our error.

5. User Accounts

  • You may create an optional account for faster checkout and order tracking.
  • You are responsible for maintaining the confidentiality of your account login details.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

6. Intellectual Property

  • All content on this Website (text, images, logos, product designs, etc.) is owned by or licensed to us and is protected under copyright and trademark laws.
  • You may not reproduce, sell, distribute, or modify any part of this Website without our written consent.
  • If you believe your intellectual property rights have been infringed, please contact us at 📧 support@randomlysomething.com

7. Prohibited Uses

You agree NOT to:
❌ Use our Website for illegal or fraudulent activities.
❌ Upload or transmit malicious code, viruses, or harmful content.
❌ Attempt to hack, disrupt, or interfere with our Website’s security.
❌ Use bots, crawlers, or automated systems to scrape data.
❌ Engage in false reviews, impersonation, or misleading behavior.

Violating these Terms may result in account suspension, legal action, or permanent ban from our Website.

8. Disclaimer of Warranties

Our Products and Services are provided on an “as-is” and “as-available” basis, without warranties of any kind.

We do not guarantee that:

  • The Website will be uninterrupted or error-free.
  • Products will meet your specific expectations (except as described).
  • The Website is free from viruses or harmful components.

To the maximum extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Randomly Something shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Products.
  • Our total liability for any claim shall not exceed the amount you paid for the purchased Product.

This limitation applies even if we have been advised of the possibility of such damages.

10. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of Portugal.
  • Any disputes arising from these Terms shall be resolved in the courts of Lisbon, Portugal.
  • We encourage you to contact us first to seek amicable resolution before taking legal action.

11. Privacy Policy

Your use of our Website is also subject to our Privacy Policy, which explains how we collect, use, and protect your data.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website.

Your continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us:

📧 Email: support@randomlysomething.com
📍 Address: R. Gonçalves Crespo 3 1150-068 Lisboa, Portugal

Last Updated: April 1, 2025